AI-powered guest communication for Guesty hosts. Respond to every inquiry 24/7 with context-aware, property-specific replies — while you sleep.
Guests expect replies within minutes. A multi-hour response gap can drop your rating significantly.
The majority of guest questions arrive outside business hours. Without coverage, you're losing bookings to faster hosts.
Managing a few properties manually is hard. At 10+ properties, it's impossible without a team or AI.
Link your Guesty account with OAuth2. We read your listings, reservations, and guest history to understand your properties.
Our agent studies your past replies, property details, house rules, and local recommendations to match your hosting style.
Every incoming message gets a context-aware response in under 2 minutes. You stay in control with review options or full autopilot.
AI reads the full conversation thread, reservation details, property info, and house rules before responding. No generic answers.
Guests get accurate answers within minutes of sending a message, day or night. Faster than any virtual assistant.
Choose to review AI drafts before they send, or enable full autopilot. You decide the level of control.
The AI improves with every interaction. It learns your preferred tone, local tips, and how you handle edge cases.
Maintenance emergencies, complaints, and complex requests get routed to you instantly. AI handles the rest.
Works across Airbnb, VRBO, Booking.com, and direct bookings — anywhere Guesty receives messages.
| Guesty Copilot | Virtual Assistant | DIY / Manual | |
|---|---|---|---|
| 24/7 coverage | Yes | Limited | No |
| Response time | <2 minutes | 15-60 min | Hours |
| Knows your properties | Deeply | With training | Yes |
| Scales with portfolio | Unlimited | Expensive | No |
| Learns & improves | Continuously | High turnover | No |
| Cost per property | From $25/mo | $200-500/mo | Your time |
Guest conversations handled autonomously with zero complaints about response quality.
Average guest rating across 628+ reviews. Superhost status maintained.
Of guest messages handled without human intervention. Only true emergencies get escalated.
Built on the Guesty MCP Server — open-source tools for reservations, messaging, pricing, and more.